Category Archives: Entrepreneurship

Key Man Policies May Not Cover a Buy/Sell Agreement

Over the last few weeks, I’ve had a number of conversations with clients about key man insurance. Let me say at the outset that I don’t sell insurance, and have no financial stake in whether any client has coverage or … Continue Reading

Posted in Entrepreneurship, Exit Options, Exit Planning, Strategy and Planning | Tagged , , , , , , , , , | 7 Comments

Small Business Owners are the Same Everywhere

I’m returning to this space almost exactly a month from my last post. It’s the longest period that I’ve missed in the last 6 1/2 years, but I heartily recommend a refresh break to business owners, and it was worth … Continue Reading

Posted in Business Perspectives, Customer Relations, Entrepreneurship, Leadership | Tagged , , , | 1 Comment

Wageflation and the Talent Wars

Why are so many employers complaining about the availability of talented workers and the cost of hiring them? Government statistics indicate that real, inflation-adjusted wages are now below 1986 levels. In 2012, the Federal Reserve tracked both an all time … Continue Reading

Posted in Customer Relations, Economic Trends, Entrepreneurship, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , | 2 Comments

Reputations are Sticky

“We have a great reputation in our industry.” In thousands of hours of coaching and facilitating I’ve never heard a business owner say “We have a lousy reputation.” The myopia of working hard to deliver a product or service leads … Continue Reading

Posted in Customer Relations, Entrepreneurship, Marketing, Marketing and Sales, Sales | Tagged , , , , , , , , , , , | 1 Comment

My Interview with Bob Morris: Part II

Robert Morris is the number one reviewer of business books for Amazon.com. A few weeks ago he posted a great review of Hunting in a Farmer’s World, and asked if he could interview me. Bob’s questions were really fun, and the interview … Continue Reading

Posted in Business Perspectives, Entrepreneurship, John's Opinions, Leadership, Strategy and Planning, Top Blog Posts | Tagged , , , , , , , , | 2 Comments

You Shouldn’t be Your Own Second in Command

Business owners are accustomed to wearing many hats, and many don’t have the financial resources or personnel to field a full management team. The owner winds up wearing one or more functional hats in addition to that of the CEO. If you have … Continue Reading

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Google, SEO and the Yellow Pages Game

When the Yellow Pages were a primary source of advertising for small businesses, they had a nifty sales technique. If an advertiser was doubtful about the value of an ad, their sales rep would offer a special telephone number to track how much business … Continue Reading

Posted in Customer Relations, Entrepreneurship, Marketing, Marketing and Sales | Tagged , , , , , | 2 Comments

A New Game Theory – Stop Playing!

I am not a Gamer, as the term is currently used. I tried my hand at Pong on my home TV, and at PacMan in the arcades, but quickly lost interest. Text based strategy software, role-play and first-person shooters never had … Continue Reading

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They Who Giveth Can Taketh Away

Many business owners I know are troubled by the NBA’s insistence that Donald Sterling must sell the Los Angeles Clippers, and can do it only in a manner and to whom the league approves. Mr. Sterling has personally been banned from … Continue Reading

Posted in Customer Relations, Entrepreneurship, Selling a business | Tagged , , , | 4 Comments

Where Will All the Small Businesses Go?

What would the small business landscape look like if over one million small businesses disappeared? Get ready, it’s about to happen. I write and speak frequently about the passing of the entrepreneurial generation. Driven by competitive pressures to succeed, the … Continue Reading

Posted in Business Perspectives, Economic Trends, Entrepreneurship, Exit Planning, Exit Strategies, Selling a business, Strategy and Planning, Top Blog Posts | Tagged , , , , | 1 Comment

Business Owners are Glubricants

Utility Infielder, Jack-of-All-Trades, Mr. Fixit, Chief Cook and Bottle Washer, Know-It-All, Do-It-All, Swiss Army Knife, Center of the Universe. There are many ways to describe the myriad business roles filled by the owner of a small business. Here’s another. The … Continue Reading

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When an Employee Can’t Grow With You

Every business is an organism. It is either growing or dying. I’ve met a few owners who said “I want everything (sales, staff, profits) to stay exactly as it is,” but none who were actually able to pull that off. As we … Continue Reading

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