Category Archives: Leadership

Not Just Workers…Qualified Workers

A few weeks ago I attended one of Trinity University’s Policy Maker breakfasts. Although living in a large city has its drawbacks, it is great for access to events such as these. It takes substantial ticket sales to justify top-rank speakers, … Continue Reading

Posted in Building Value, Entrepreneurship, Exit Planning, Exit Strategies, Incentives, Leadership, Managing Employees, Uncategorized | Tagged , , , , , , , , , , , , , , | 2 Comments

Is Your Business in the “Neutral Zone?”

As Baby Boomers business owners approach retirement (the youngest of them turned 50 this year) they face a unique challenge. The market for small businesses is increasingly a buyer’s smorgasbord A shrinking middle-aged population, corporate competition for talent and less interest … Continue Reading

Posted in Building Value, Entrepreneurship, Exit Options, Exit Planning, Exit Strategies, Leadership, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , | 2 Comments

Police Deadly Force and Management

The outcry over the use of deadly force by police officers has dominated headlines. Ferguson Missouri, New York City, Virginia, Texas, Florida. Although incidents involving unarmed black men have dominated the headlines, the total number of deaths by law enforcement … Continue Reading

Posted in Leadership, Managing Employees, Politics and Regulation | Tagged , , , , , , , , | 5 Comments

Don’t Train with Customer Pain

I have lot of favorite books. In business, they range from cutting edge theory to some of the little “quick reads” that build a single management or behavioral point around an allegory. One of the best in the latter category … Continue Reading

Posted in Customer Relations, Entrepreneurship, Leadership, Managing Employees, Sales | Tagged , , , , , , , , , , , | 2 Comments

Why Health Insurance Isn’t

Last week I wrote about the success of Obamacare in driving people from the private insurance market towards a national healthcare system. Clearly, I touched a nerve when I look at the tone of the responses received. Although I don’t … Continue Reading

Posted in Economic Trends, John's Opinions, Leadership, Strategy and Planning | Tagged , , , , , , , , , , , , , , , | 8 Comments

Do You Have a Director of GSD?

One of the biggest challenges for a small company in dealing with a giant customer is navigating bureaucracy. When two smaller businesses are working together, there is discussion, negotiation and decision. In a big organization, that is just the beginning … Continue Reading

Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , | 1 Comment

Will Small Business Win in the End?

A few weeks ago Schumpeter, the nom de plume for each current author of the business op-ed column in The Economist, postulated the decline and fall of the Western Corporation. Could small business be the little furry mammals of the 21st … Continue Reading

Posted in Business Perspectives, Economic Trends, Leadership, Politics and Regulation, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , | 4 Comments

Measurement is Not Management

“The employees respect what the boss inspects.” Since Frederick Winslow Taylor published The Principles of Scientific Management in 1911, breaking down tasks into measurable pieces had been the cornerstone for employee training and tracking performance. Why then, do many large organizations with … Continue Reading

Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees | Tagged , , , , , , , , , , , , , | 4 Comments

Is There Anything CEOish for Me to Do?

The line is from one of my favorite New Yorker cartoons. It’s being asked by an executive of his secretary. It is also a common question of business owners who have built successful organizations. The need for a CEO is present … Continue Reading

Posted in Business Perspectives, Entrepreneurship, Leadership, Strategy and Planning | Tagged , , , , , , , , , | 2 Comments

The Toughest Part of Performance Reviews

There’s been some noise in the business press of late regarding large corporations’ decisions to eliminate performance reviews. Like those who have installed unlimited PTO (Paid Time Off) and other “new” management methods, review-less organizations are deemed to be more … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees | Tagged , , , , , , , , , , , , , | 7 Comments

Few Employees Can Go the Distance

It’s been an unusual week. I’ve had at least four coaching conversations about employees whose jobs have outgrown them. On the one hand, it’s good news. It means that the companies are growing. On the other hand, it’s always tough … Continue Reading

Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , | 2 Comments

The Extinction of the Summer Job

I’ve read several articles of late discussing the decline in the number of older high school and college students that take jobs for the summer. Each of these reflected on how summer employment taught millions of Americans their first work habits. Around … Continue Reading

Posted in Economic Trends, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , | 2 Comments