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Helping business owners grow their companies and transition with confidence, added value and complete control.
Category Archives: Leadership
Culture Counts!
Small businesses can’t compete with large corporations on salary and benefits. I’m not being unduly cynical, it’s just a fact. The top 1/10 of 1% in US household incomes start at $1.9 million annually. Of all those in that rarefied … Continue Reading
Posted in Entrepreneurship, Incentives, John's Opinions, Leadership, Managing Employees, Strategy and Planning
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, small business, small business advice
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When Supervisors Become Managers
Any promotion means more responsibility. Few steps require as big a leap as the transition from supervisor to manager. Each step up the ladder involves a change in tasks, but an employee’s first managerial position necessitates a change in thinking; one which isn’t … Continue Reading
Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees, Strategy and Planning
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, management, promotion, small business, small business advice
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Technology and Bunker Hill Tactics
In a small business, underused technology could be considered a “Bunker Hill” error in using your competitive capabilities. Last Wednesday, June 17th, marked the 240th anniversary of the Battle of Bunker Hill. Ranked as the 6th most costly battle of the Revolution in terms … Continue Reading
You Can Go This Far, but No Further
When someone starts their first company (especially a technician as defined in my book Hunting in a Farmer’s World) he or she is usually the sole key employee. She (I’ll use one pronoun for readability) does the hands-on work of … Continue Reading
A Machine is Coming to Steal Your Business
We accept, almost without question, the idea that technology can make us more efficient. No small business owner would dream of replacing his or her PC, email and copier with a room full of typists. How enthusiastic will we be when a machine can … Continue Reading
Posted in Business Perspectives, Economic Trends, Entrepreneurship, Leadership, Managing Employees, Strategy and Planning, Technology
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, small business, small business advice
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Are You Proudly Out of Control?
I have a favorite New Yorker cartoon. A fellow in a suit is standing behind a desk, one hand holding a phone to his ear, and the other with a finger on his calendar. The caption is “How about never? Is never … Continue Reading
Ode to a Hunter
I’m sure you would all be disappointed if I didn’t return with some sort of business allegory related to my absence. Of course, I hate to disappoint… My book Hunting in a Farmer’s World focuses on the challenges of being … Continue Reading
Five Steps to Defining an Employee’s Authority
When we delegate authority to an employee, we are actually delegating the power to make decisions. We all want employees who think for themselves, at least when their decisions work out in a way we like. When they don’t, we … Continue Reading
Do Titles Make Leaders?
You’ve promoted a great employee beyond his capabilities. He is putting in long hours, but appears unable to keep up with the new responsibilities. In fact, he doesn’t even seem to understand what those responsibilities are, or what they should … Continue Reading
Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurship, financial, hiring, leadership, management, promotion, sales management, small business, small business advice
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Do Leaders Need Titles?
When should an employee be promoted? Over the years, I’ve often had this conversation both within my own companies and with owner-clients. An employee is handling responsibilities above his or her official job description. We naturally want to acknowledge the effort, … Continue Reading
Why Do We Hate Salespeople?
A recent episode of “Downton Abbey” included a new servant tasked with passing out canapés at a dinner party. “Try one of these,” he quietly suggested to a guest. “I’m told they are quite good.” He was immediately pulled aside … Continue Reading
Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees, Marketing and Sales, Sales
Tagged business ownership, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, sales, sales management, small business, small business advice, trade
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How to Get Employee Buy-In for Your Values
There are few things more important than determining your company’s core values. I define an ideal core values statement as something you can frame and put on the wall so that, in your absence, any employee who has a question … Continue Reading