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Helping business owners grow their companies and transition with confidence, added value and complete control.
Category Archives: Managing Employees
Employee Peer Review: The Internal Market
There are various approaches to employee peer review. Comprehensive multi-level feedback, top-down and bottom-up comparisons, and even the lightening fast Stoplight 360 I wrote about here a few years ago. In many instances, however, the most powerful rating system is … Continue Reading
Employees Who Make Bad Choices
Employees who make bad choices in their personal lives usually create problems in the workplace. Should you take their issues outside of the business into consideration when hiring or assigning responsibility? The legal answer of course, is “no.” Employers are … Continue Reading
Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, promotion, small business, small business advice
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Employee Experience: Is Bigger Better?
Small businesses provide much of the initial employee experience. We take younger folks and teach them decent work habits like showing up every day, being on time, and working to deadlines. As owners, our personal skills may not be sufficient. We … Continue Reading
Posted in Business Perspectives, John's Opinions, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, marketing, sales, small business, small business advice
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Choosing Not to Maximize Profits
The other day, a client asked me to review some questions from an MBA student studying business ownership. One of the questions was “Are you doing everything possible to maximize profits?” I’ve seen the same question asked in a number … Continue Reading
Posted in Business Perspectives, Customer Relations, Entrepreneurship, Incentives, Managing Employees, Marketing, Sales, Strategy and Planning
Tagged Baby Boomers, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, management, sales, small business, small business advice
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The New Information Direction: Push Over Pull
Ever since we started using computers in virtually every business, we’ve been putting data into them. Unfortunately, the issue has been getting information back out. In the middle 1980’s I ran a manufacturing company together with a couple of Australians. They thought … Continue Reading
Posted in Customer Relations, Entrepreneurship, Managing Employees, Marketing and Sales, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, employees, entrepreneurs, entrepreneurship, financial, leadership, management, marketing, media, new business, promotion, sales, sales management, small business, small business advice
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Is Two Weeks Fair Notice?
I formerly employed an assistant who held a Masters Degree in Human Resources. On occasion she’d say “I love working here. I’ll never quit.” Of course, as a good employer I felt an urge to reply with equal commitment, but … Continue Reading
Posted in Entrepreneurship, Incentives, Leadership, Managing Employees
Tagged Baby Boomers, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, small business, small business advice
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What Does HR Do?
What are the roles of a Human Resources professional in your organization? A common rule of thumb is that a company should have a dedicated HR function once it reaches 80 employees or so. This post comes from a recent meeting of … Continue Reading
Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, health care costs, hiring, leadership, management, promotion, public relations, small business, small business advice
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Small Businesses Fantasies: Service
As an evangelist for small business, I am the consumer equivalent of the locally-grown food movement. I spend as much of my discretionary income as possible with the owned-and-operated businesses in my area. As a consultant and coach to owners, I also … Continue Reading
Posted in Customer Relations, Entrepreneurship, Leadership, Managing Employees, Marketing, Marketing and Sales, Sales
Tagged business ownership, business planning, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, marketing, media, promotion, public relations, sales, sales management, small business, small business advice
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The 7 Deadly Sins of an Entrepreneur — Reprise
I make no claim that using the Seven Deadly Sins as a metaphor for business behavior is original. Of course, the original concept is a codifying of “undesirable” human behaviors, or sins. The work probably comes from the Latin word … Continue Reading
Posted in Building Value, Business Perspectives, Entrepreneurship, Exit Planning, John's Opinions, Leadership, Managing Employees, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, exit planning, exit strategies, hiring, John F. Dini, leadership, management, selling a business, small business, small business advice
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The Seventh Entrepreneurial Sin — Pride
Every business owner should be proud of his or her business. If you are the founder, you built every system, and probably landed the biggest customers. If you bought the business, you took what was in place and made it … Continue Reading
Posted in Building Value, Customer Relations, Entrepreneurship, Exit Planning, Leadership, Managing Employees, Marketing and Sales, Selling a business, Strategy and Planning
Tagged business ownership, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, exit planning, exit strategies, hiring, leadership, management, new business, small business, small business advice
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