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Helping business owners grow their companies and transition with confidence, added value and complete control.
Category Archives: Managing Employees
You Shouldn’t be Your Own Second in Command
Business owners are accustomed to wearing many hats, and many don’t have the financial resources or personnel to field a full management team. The owner winds up wearing one or more functional hats in addition to that of the CEO. If you have … Continue Reading
Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, sales management, small business, small business advice
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My Interview with Robert Morris: Part I
Robert Morris is the number one reviewer of business books for Amazon.com. A few weeks ago he posted a great review of Hunting in a Farmer’s World, and asked if he could interview me. Bob’s questions were really fun, and the interview … Continue Reading
Posted in Customer Relations, Incentives, John's Opinions, Leadership, Managing Employees, Sales, Strategy and Planning, Top Blog Posts, Uncategorized
Tagged Ayn Rand, business ownership, business planning, business strategy, employee performance, entrepreneurs, entrepreneurship, international relations, leadership, management, sales, sales management, small business, small business advice
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Meetings Part V: “That’s a Wrap!”
You’ve just run a great meeting, or at least you thought it was great. You stuck to the agenda and got through all the items on it. You reached consensus on action items, and have assigned responsibility with acknowledgement for each … Continue Reading
Meetings Part IV: Action!
Meetings are for the sole purpose of making decisions. Sharing information is important, but there are many far more efficient and cost effective ways to do it. As an aside, unnecessary meetings are frequently excused by “But if I send a … Continue Reading
Meetings Part III: The Meat of the Meet
We will presume that you’ve started your meeting with the proper preparation, as discussed in last week’s column. Now it is time to get into the business of the meeting, the meat of the meet as it were. This week, we will … Continue Reading
Meetings Part II: Start Right
Thank you to everyone who posted or emailed their suggestions for productive meetings. Please keep them coming! By far the most frequent suggestion was to have a written agenda. That is as good a place as any to start. Distribute … Continue Reading
“Death by Meeting”
Meetings are often a painful necessity, but they are a necessity none the less. What makes a “good” meeting? The saying “Death by meeting” is common enough. Patrick Lencioni authored a book with that title in 2004, but I remember it … Continue Reading
Would You Like that With or Without Service?
In the 1980’s, when Boomers dug into their career paths and started hiring other Boomers to do things for them, the United States became a service economy. Driven by their ambition for material success, Boomers opened millions of new businesses to provide … Continue Reading
Tell Me What I Want to Hear
Those of us who are Hunters tend to be in a hurry. Hunters are linear; we move from objective to objective in as close to a straight line (allowing for our ADD “squirrels”) as we can. The completion of any … Continue Reading
Business Owners are Glubricants
Utility Infielder, Jack-of-All-Trades, Mr. Fixit, Chief Cook and Bottle Washer, Know-It-All, Do-It-All, Swiss Army Knife, Center of the Universe. There are many ways to describe the myriad business roles filled by the owner of a small business. Here’s another. The … Continue Reading
When an Employee Can’t Grow With You
Every business is an organism. It is either growing or dying. I’ve met a few owners who said “I want everything (sales, staff, profits) to stay exactly as it is,” but none who were actually able to pull that off. As we … Continue Reading
You Make Two Types of Decisions
The principle function of leadership is making decisions. Whether you own a business or direct the work of others, your employees come to you with issues they can’t solve themselves. There are two types of decisions. One is easy; you just know something that … Continue Reading