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Helping business owners grow their companies and transition with confidence, added value and complete control.
Tag Archives: business planning
“Congratulations — You are the Low Bidder!”
The sentence that titles this post could be defined as the epitome of mixed emotions for a business owner. You won the business, but only because you are willing to work for less than everyone else. Perhaps you deliberately cut … Continue Reading
Posted in Customer Relations, Entrepreneurship, Leadership, Marketing, Marketing and Sales, Sales
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, promotion, public relations, sales, sales management, small business, small business advice
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Not Just Workers…Qualified Workers
A few weeks ago I attended one of Trinity University’s Policy Maker breakfasts. Although living in a large city has its drawbacks, it is great for access to events such as these. It takes substantial ticket sales to justify top-rank speakers, … Continue Reading
Posted in Building Value, Entrepreneurship, Exit Planning, Exit Strategies, Incentives, Leadership, Managing Employees, Uncategorized
Tagged Baby Boomers, Boomer Bust, business ownership, business planning, business strategy, economy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, small business, small business advice
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The Quest for Recurring Revenue
Recurring revenue is the current Holy Grail of business. Barriers to Entry, a traditional way of assessing your differentiation against competition, have been replaced by Barriers to Exit, how to make it at least inconvenient or at most excruciatingly painful for … Continue Reading
Posted in Customer Relations, Economic Trends, Entrepreneurship, Marketing, Marketing and Sales, Sales, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, economy, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, marketing, new business, promotion, sales, sales management, small business, small business advice, startups, trade
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When a Customer Outgrows You
There is nothing that quite matches the excitement of landing your first really big customer. It often brings with it the confidence that comes with knowing, really knowing, that you can compete in the big leagues. There could be the added security of … Continue Reading
Posted in Customer Relations, Entrepreneurship, Marketing and Sales, Sales, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, entrepreneurs, entrepreneurship, leadership, management, marketing, sales, sales management, small business, small business advice
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Don’t Train with Customer Pain
I have lot of favorite books. In business, they range from cutting edge theory to some of the little “quick reads” that build a single management or behavioral point around an allegory. One of the best in the latter category … Continue Reading
Obamacare is Working, or it Isn’t
A few weeks ago I received notice of our annual health insurance increase. This year it was 38% more to keep the same coverage. Last year the proposed increase was 22%. The year before 12%. The year before that, 18%. The next … Continue Reading
Do You Have a Director of GSD?
One of the biggest challenges for a small company in dealing with a giant customer is navigating bureaucracy. When two smaller businesses are working together, there is discussion, negotiation and decision. In a big organization, that is just the beginning … Continue Reading
Will Small Business Win in the End?
A few weeks ago Schumpeter, the nom de plume for each current author of the business op-ed column in The Economist, postulated the decline and fall of the Western Corporation. Could small business be the little furry mammals of the 21st … Continue Reading
Posted in Business Perspectives, Economic Trends, Leadership, Politics and Regulation, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, China, economy, entrepreneurs, entrepreneurship, international relations, management, media, new business, politics, public relations, small business, small business advice, trade
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Boomers and the Lost Generation
Those who read this column regularly are well aware of the huge shifts underway as a result of the Baby Boomers’ coming exodus from the workplace. Those who aren’t familiar with the issue are invited to download my free, 45-page … Continue Reading
Posted in Business Perspectives, Exit Planning, Exit Strategies, Managing Employees, Strategy and Planning
Tagged Baby Boomers, Boomer Bust, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, management, recession, small business, small business advice
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Measurement is Not Management
“The employees respect what the boss inspects.” Since Frederick Winslow Taylor published The Principles of Scientific Management in 1911, breaking down tasks into measurable pieces had been the cornerstone for employee training and tracking performance. Why then, do many large organizations with … Continue Reading
Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees
Tagged business, business ownership, business planning, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, sales, sales management, small business, small business advice
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Is There Anything CEOish for Me to Do?
The line is from one of my favorite New Yorker cartoons. It’s being asked by an executive of his secretary. It is also a common question of business owners who have built successful organizations. The need for a CEO is present … Continue Reading