Tag Archives: leadership

Employee Investment Takes Time

Despite millions of dollars in revenue and expenses, an NBA team is a small business. A coach gets 15 positions (12 active and three reserve) with which to field a winning organization. As in any small business, every player has an important role. While some … Continue Reading

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Are Entrepreneurs Smarter, or just Gutsier?

The vagaries of my reading habits had me reading two “How I did it” books last week; Ed Whitacre’s “American Turnaround” and Dave Ramsey’s “EntreLeadership.” Both men are justifiably proud of their achievements, but their differing paths to success are striking. … Continue Reading

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Leaner and Meaner (Part 4): Beating the Big Guys

If your small business depends on excellent employees, how can you attract and retain them against the resources of larger corporations? In our previous installments of this Leaner and Meaner series, we’ve talked about how the pressures of running a business today … Continue Reading

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Leaner and Meaner (Part 3): Investing in Employees

Employees are free agents. As a business owner you wouldn’t sell your customers at a loss because in past years you made a profit. Neither should we expect employees to get better at their jobs without expecting compensation commensurate with their current … Continue Reading

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Leaner and Meaner (Part 2): Retaining Good Employees

Last week we discussed the post-recession challenges that face business owners, and the economic and demographic shifts that mean we need to run our companies better than we ever have before. Between 2008 and 2010 many business owners faced a task they had … Continue Reading

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2013 Planning: Try Starting with “Who”

For many years, I’ve begun each annum with my clients by helping them answer the Seven Questions,  some simple keys to basic planning for the year. This year the questions have been picked up by my friend Jim Blasingame at the … Continue Reading

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Santa Boss: The Role of a Business Owner

Ebenezer Scrooge was visited by three ghosts, so it’s fitting that I tackle the issue of the holidays three times. We’ve discussed terminations close to the holidays, and the custom of dispensing year-end bonuses. But in the end Dicken’s Scrooge was … Continue Reading

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Holiday Terminations: Scrooge or Chicken?

This year, my first holiday termination conversation came on November 20th; a bit early in the season. Like traditionalists who hold off on Christmas decorations until after Thanksgiving Day, most business owners start avoiding termination announcements a few weeks before the holidays.With the Great … Continue Reading

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Success: Is Good Enough, Good Enough?

On Friday’s On Point program on NPR, Devlin Barrett and Tom Ricks discussed the burgeoning “Generals’ Affair” scandal. This weekend, the Wall Street Journal has a commentary by Senate Minority Leader Mitch McConnell, which reinforces several analyses in that paper … Continue Reading

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An Independent Look at the Election

The biggest disappointment of last Tuesday’s election, as I opined in an article by the San Antonio Express News, is that on Wednesday the national political landscape still looked a lot like it did on Monday. I tried to write … Continue Reading

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Employee Confidentiality: Circles Within Circles

The father of a friend, a rancher in South Texas, conveys confidential information by preceding it with the following caution. “Now I’m going to tell you a secret, and you have to swear not to tell another soul. And when … Continue Reading

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More than a Feeling

This is the story of two business owners. It is true. It is real-time. Both stories occurred last week, and I was present in both conversations. The first story is one of disaster. A restaurant owner I work with was … Continue Reading

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