Tag Archives: leadership

A Goal isn’t a Finish Line

I was going over some productivity numbers with a long term client. “Remember when our goal for this was 2000 man hours?” he said. “Now we are below 1200, and closing in on 1100, and with greater volume!” Everywhere we … Continue Reading

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Accountability vs. Guilt

While discussing oil rig disaster in the Golf Of Mexico the other day a friend exclaimed “Someone needs to go to jail for this!” While I understand his anger about the massive economic and environmental damage involved, his comment illustrates … Continue Reading

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The 7 Sins of Entrepreneurs on TV

My interview with Eyewitness News in San Antonio about “The 7 Sins of Entrepreneurs” is up on You Tube. Take a look. http://www.youtube.com/watch?v=o8knGXIRXUE

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They bite the hand that feeds them

On Friday a local columnist in the San Antonio Express News, Rhonda Templeton, wrote about a recent survey of employees lying on the job. I quote: ” Bending the truth is a long time tradition in U.S. workplaces- as the … Continue Reading

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Stoplight 360

I recently saw a fast and easy way to rate your employees that makes the high performers and low performers stand out in a way that can’t be ignored. It uses Stop light Methodology: a red-yellow-green marking system. The advantage … Continue Reading

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The influence of one man

I promised to return with the true story of the difference one man can make. If Sam knew that I was talking about him in my blog he’d be embarrassed. Recognition isn’t his thing. In fairness to Sam, I’m not … Continue Reading

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Leadership

There was an interesting report on National Public Radio earlier this week about Haiti. I tried to link it here, but I couldn’t find it in the hundreds of archived earthquake stories. If someone locates it, please let me know so I … Continue Reading

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The Ghost of Ebenezer

Last week three of my clients implemented staff reductions. All three are financially healthy service companies, but they had far more capacity than they had work to fill it. In a service company, of course, capacity means people. Naturally there … Continue Reading

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Gifts are not incentives, and incentives shouldn’t be gifts

I knew a couple who owned a company with about 20 employees who had what may be the worst incentive distribution plan I’ve ever seen. The company gave out large holiday bonuses every year at the company party, which was … Continue Reading

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Jerry West on dealing with tough times

Sorry I’ve been away. Actually, I wrote this to post last week and forgot to publish it. Lately I’ve been telling business owners a story from an interview I did with Jerry West during his tenure as GM for the … Continue Reading

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Serendipity and Strategy

This is kind of an unusual posting. It is more philosophical than most, and more personal. This blog tends to practical comment and advice. While I stray a bit with this, it has a business objective. I have a coach. … Continue Reading

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No instant replay in small business

There was a great play in the Yankees-Angels game last night. I’m not a huge baseball fan, so relax, this is really about business. Alex Rodriguez rounded third on a base hit and headed for home. The throw beat him … Continue Reading

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