Tag Archives: management

You Only have Two Hands…or not.

To paraphrase an old New Yorker cartoon  “I love being self employed. You can set your own hours, as long as you don’t mind working 24 each day.” Many owners find themselves “too busy” running a company to concentrate on the longer term … Continue Reading

Posted in Business Perspectives, Managing Employees, Strategy and Planning | Tagged , , , , | 1 Comment

The Disconnect Between Skills and Jobs

A Gallup/Lumina Foundation Poll released a few weeks ago is getting attention in the business community. In a survey of 623 business leaders, most said that higher education was important, but where an employee earned a degree, and what the degree … Continue Reading

Posted in Economic Trends, Managing Employees, Top Blog Posts | Tagged , , , , | 3 Comments

Empowerment Requires Encouragement

We all want employees who are empowered to think. That doesn’t always turn out the way we hoped. Last week the news feeds carried a story about a Girl Scout in San Francisco who set up her cookie table in front … Continue Reading

Posted in Uncategorized | Tagged , , , , , , , , | 2 Comments

Employee “Rights” in the Workplace

The 14th Amendment to the Constitution of the United States, the “Due Process” amendment, is one of the most-litigated sections of that document. It is also the only one that specifically abrogates rights, broadly removing the right to vote or hold … Continue Reading

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Employee Retention: From Thirty Years to Two

The United States has never been known for permanent employment. The flexibility of our job market, the ability of employers to hire the employees need and fire those they don’t, has always been considered by economists to be a core attribute … Continue Reading

Posted in Managing Employees, Strategy and Planning | Tagged , , , , , , | 2 Comments

Should a Small Business Have a Budget?

“I know that my company is doing OK,” the old joke goes. “I still have checks in my checkbook.” Many small businesses run on a version of checkbook accounting, where anything that isn’t paid out at the end of the … Continue Reading

Posted in Strategy and Planning | Tagged , , , , | 4 Comments

Employment as Video Game

In a recent survey of 20-something employees, the majority said that they expected a promotion in the workplace at least every two years. Most surprising to business owners, however, was that they did not believe that such advancement should be … Continue Reading

Posted in John's Opinions, Managing Employees | Tagged , , , , , , , | 1 Comment

Lots of Jobs – Where are the Workers?

The South Texas region has an unemployment rate of somewhere between 5.2% and 5.8%, depending on exactly where you are located. Employment in certain highly desirable professional technology occupations is officially over 100%. Finding entry-level employees in South Texas is … Continue Reading

Posted in Business Perspectives, Economic Trends, John's Opinions, Strategy and Planning | Tagged , , , , , | 8 Comments

“We’ll Just Agree to Disagree”

A CEO was having a discussion with one of his top executives a few weeks ago. He felt strongly that the executive needed to take a certain course of action as soon as possible. The Vice President explained that the … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , | Leave a comment

After the Goal

Why do employees have to “rest” after accomplishing a goal? When most human accomplishment required manual labor, taking time to recuperate after a final push, whether it was harvesting a crop or completing a building, was a natural way to physically recharge before starting another project. Today, most … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , | Leave a comment

What is Mentoring?

In a recent meeting of one of our groups in The Alternative Board®, the business owners discussed mentoring. One member, a partner in a large professional firm, has been tasked with mentoring a partner in training. He asked what the … Continue Reading

Posted in Entrepreneurship, Leadership, Managing Employees | Tagged , , , , , , | 4 Comments

Customer Service Starts with “Hello.”

When asked what differentiates their businesses from giant competitors, most owners will describe their relationship with customers. “We give better service.” “Our employees know our customers by name.” “We treat people as individuals.” What constitutes excellent service differs by industry … Continue Reading

Posted in Business Perspectives, Customer Relations, Managing Employees, Marketing, Uncategorized | Tagged , , , , , , | 1 Comment