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Helping business owners grow their companies and transition with confidence, added value and complete control.
Tag Archives: management
Employee Experience: Is Bigger Better?
Small businesses provide much of the initial employee experience. We take younger folks and teach them decent work habits like showing up every day, being on time, and working to deadlines. As owners, our personal skills may not be sufficient. We … Continue Reading
Posted in Business Perspectives, John's Opinions, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, marketing, sales, small business, small business advice
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Choosing Not to Maximize Profits
The other day, a client asked me to review some questions from an MBA student studying business ownership. One of the questions was “Are you doing everything possible to maximize profits?” I’ve seen the same question asked in a number … Continue Reading
Posted in Business Perspectives, Customer Relations, Entrepreneurship, Incentives, Managing Employees, Marketing, Sales, Strategy and Planning
Tagged Baby Boomers, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, management, sales, small business, small business advice
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What Should A Small Business Insure?
Every business carries insurance. Some is required by law, such as unemployment insurance or coverage on vehicles. Most is optional, but there is “common sense” coverage and more esoteric policies intended to help you recover from company-threatening events. I’ll spend the … Continue Reading
Posted in Entrepreneurship, Exit Planning, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, employees, entrepreneurs, entrepreneurship, exit planning, exit strategies, financial, health care costs, leadership, management, selling a business, small business, small business advice
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The New Information Direction: Push Over Pull
Ever since we started using computers in virtually every business, we’ve been putting data into them. Unfortunately, the issue has been getting information back out. In the middle 1980’s I ran a manufacturing company together with a couple of Australians. They thought … Continue Reading
Posted in Customer Relations, Entrepreneurship, Managing Employees, Marketing and Sales, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, employees, entrepreneurs, entrepreneurship, financial, leadership, management, marketing, media, new business, promotion, sales, sales management, small business, small business advice
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Help Your Friends, Not Your Competitors’
I hear it all too often. “A customer just called us for a quote. They have always done business with our competitor. We’re going to give them our best deal, and see if we can take their business.” Before you … Continue Reading
Posted in Customer Relations, Entrepreneurship, Marketing and Sales, Sales, Strategy and Planning
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurship, leadership, management, marketing, new business, sales, sales management, small business, small business advice, trade
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Is Two Weeks Fair Notice?
I formerly employed an assistant who held a Masters Degree in Human Resources. On occasion she’d say “I love working here. I’ll never quit.” Of course, as a good employer I felt an urge to reply with equal commitment, but … Continue Reading
Posted in Entrepreneurship, Incentives, Leadership, Managing Employees
Tagged Baby Boomers, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, small business, small business advice
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Extreme Democracy
Last week the British government announced that it was naming their new scientific research ship the RSS Sir David Attenborough, acting counter to the people’s selection of “Boaty McBoatface,” despite that name being an overwhelming 3:1 favorite over the next closest choice. … Continue Reading
Posted in Uncategorized
Tagged business, business ownership, business planning, business strategy, downsizing, economy, employee performance, employees, entrepreneurs, entrepreneurship, exit planning, hiring, leadership, management, media, politics, sales, selling a business, small business, small business advice
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What Does HR Do?
What are the roles of a Human Resources professional in your organization? A common rule of thumb is that a company should have a dedicated HR function once it reaches 80 employees or so. This post comes from a recent meeting of … Continue Reading
Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, health care costs, hiring, leadership, management, promotion, public relations, small business, small business advice
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