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Helping business owners grow their companies and transition with confidence, added value and complete control.
Tag Archives: management
The First Entrepreneurial Sin – Lust
Last week we described the Seven Deadly Sins of an Entrepreneur. This week, we’ll delve into the first Operational Sin; Lust. The Operational Sins reduce your personal effectiveness as a business owner. They prevent you from being as operationally effective, … Continue Reading
The 7 Deadly Sins of an Entrepreneur
The Seven Deadly Sins are alive and well in small businesses today. Far from being a hoary religious holdover from the Dark Ages, they are practiced assiduously by entrepreneurs everywhere. There is something to be said for any concept that … Continue Reading
Posted in Building Value, Business Perspectives, Entrepreneurship, Exit Planning, John's Opinions, Leadership, Managing Employees, Strategy and Planning
Tagged business ownership, business planning, business strategy, entrepreneurship, exit planning, exit strategies, financial, leadership, management, new business, small business advice
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What’s in Your Leadership Golf Bag?
This is one of those posts that more or less insists on being written. Last week I started talking about the pronouns that help to define leadership styles. I felt that clearly I needed to bring in Daniel Goleman’s work … Continue Reading
Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Sales, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurship, hiring, leadership, management, sales, sales management, small business, small business advice
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Employees and Bosses: What’s in a Pronoun?
Credit for this post goes to Van Palmer, the owner of Palmer Technology Solutions. I’ll paraphrase and elaborate, of course. but that’s the power of the pen. In a recent peer board meeting we were discussing our relationships with employees. … Continue Reading
“Congratulations — You are the Low Bidder!”
The sentence that titles this post could be defined as the epitome of mixed emotions for a business owner. You won the business, but only because you are willing to work for less than everyone else. Perhaps you deliberately cut … Continue Reading
Posted in Customer Relations, Entrepreneurship, Leadership, Marketing, Marketing and Sales, Sales
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, promotion, public relations, sales, sales management, small business, small business advice
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Not Just Workers…Qualified Workers
A few weeks ago I attended one of Trinity University’s Policy Maker breakfasts. Although living in a large city has its drawbacks, it is great for access to events such as these. It takes substantial ticket sales to justify top-rank speakers, … Continue Reading
Posted in Building Value, Entrepreneurship, Exit Planning, Exit Strategies, Incentives, Leadership, Managing Employees, Uncategorized
Tagged Baby Boomers, Boomer Bust, business ownership, business planning, business strategy, economy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, small business, small business advice
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The Quest for Recurring Revenue
Recurring revenue is the current Holy Grail of business. Barriers to Entry, a traditional way of assessing your differentiation against competition, have been replaced by Barriers to Exit, how to make it at least inconvenient or at most excruciatingly painful for … Continue Reading
Posted in Customer Relations, Economic Trends, Entrepreneurship, Marketing, Marketing and Sales, Sales, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, economy, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, marketing, new business, promotion, sales, sales management, small business, small business advice, startups, trade
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When a Customer Outgrows You
There is nothing that quite matches the excitement of landing your first really big customer. It often brings with it the confidence that comes with knowing, really knowing, that you can compete in the big leagues. There could be the added security of … Continue Reading
Posted in Customer Relations, Entrepreneurship, Marketing and Sales, Sales, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, entrepreneurs, entrepreneurship, leadership, management, marketing, sales, sales management, small business, small business advice
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Police Deadly Force and Management
The outcry over the use of deadly force by police officers has dominated headlines. Ferguson Missouri, New York City, Virginia, Texas, Florida. Although incidents involving unarmed black men have dominated the headlines, the total number of deaths by law enforcement … Continue Reading
Don’t Train with Customer Pain
I have lot of favorite books. In business, they range from cutting edge theory to some of the little “quick reads” that build a single management or behavioral point around an allegory. One of the best in the latter category … Continue Reading
Why Health Insurance Isn’t
Last week I wrote about the success of Obamacare in driving people from the private insurance market towards a national healthcare system. Clearly, I touched a nerve when I look at the tone of the responses received. Although I don’t … Continue Reading
Posted in Economic Trends, John's Opinions, Leadership, Strategy and Planning
Tagged Baby Boomers, Boomer Bust, business ownership, business strategy, economy, entrepreneurship, exit planning, exit strategies, health, health care costs, health care reform, management, medicare, politics, small business advice, social security
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Do You Have a Director of GSD?
One of the biggest challenges for a small company in dealing with a giant customer is navigating bureaucracy. When two smaller businesses are working together, there is discussion, negotiation and decision. In a big organization, that is just the beginning … Continue Reading