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Helping business owners grow their companies and transition with confidence, added value and complete control.
Tag Archives: sales management
Proactive, Preventative Sales
Sometimes a topic rises to the top of my long list of candidates because it seems to come up repeatedly. It may be a coincidence (probably is), but a single business ownership issue is raised in multiple coaching sessions or … Continue Reading
Posted in Customer Relations, Marketing and Sales, Sales
Tagged business ownership, sales, sales management
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Can You Build Your Business in Half the Time?
I had an unusual coincidence happen last week. Speaking to prospective new members of The Alternative Board (TAB), I wound up with three CPAs in the same meeting. They were from three different smaller firms, and all three identified their current … Continue Reading
Posted in Customer Relations, Marketing, Marketing and Sales, Sales, Strategy and Planning
Tagged management, marketing, promotion, sales management
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The Man (or Woman) Who Knew Too Much
Most businesses need salespeople. Most salespeople need to know what they are selling. This leaves many owners on the proverbial horns of a dilemma. Should they hire a great salesperson and teach him the business, or should they take someone who … Continue Reading
Cancer in the Workplace
It was my first ownership of a business. I had moved to California to take over a failing auto parts distributor, and the deal came with a minority share in the business. I was just 30 years old. The housecleaning … Continue Reading
Posted in Leadership, Managing Employees
Tagged business ownership, employees, leadership, sales management
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Why Business Owners Shouldn’t Cold Call
The Owner as Salesperson If your business employs salespeople, then you’ve probably had them bring an account challenge to you. “You need to talk to this customer, Boss. You can (fill in the blank) better than anyone else.” The fill-in-the-blank … Continue Reading
Posted in Managing Employees, Sales
Tagged business ownership, leadership, sales management, small business advice
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Sales Comp III: Hunters and Farmers
Sales people break down into two subgroups- hunters and farmers. The purists will argue that in fact, only hunters are sales people. I can buy that. The farmers are more likely to be called Customer Service Representatives or Account Managers. … Continue Reading
Posted in Incentives, Managing Employees, Sales
Tagged business ownership, sales, sales management, small business advice
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A 35K guy is a 35K guy…
I had breakfast with a client this morning. He was planning a new training initiative for his sales team. “How much do the make now?” I asked. “About $30,000 to $35,000 a year.” he replied. “What are you trying to … Continue Reading
Posted in Leadership, Managing Employees, Sales
Tagged business ownership, employees, management, sales, sales management, small business, small business advice
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The Triple Threat: Phase II
Okay, I’m stepping away from the sales compensation series for a day, and admitting something to everyone. I’ve been writing the blogs on sales comp in order to duck the one I didn’t want to write. I am by nature … Continue Reading
Sales Comp II: Are You a Supplier or a Vendor?
The next question to consider when you are designing sales compensation is: “Are we a supplier or a vendor?” Without wasting time on the differences or similarities of the dictionary definitions, here are mine: A supplier provides goods or services … Continue Reading
The Rhythm of the Sales Process
With so many of our clients trying to boost sales in a tough environment, we’ve been having lots of discussions about sales incentives. It’s surprising to me how many business owners create incentives that don’t fit their business, simply because … Continue Reading
Another Swimming Metaphor
“Only when the tide goes out, do you discover who has been swimming naked.” This classic bromide by Warren Buffett has come to mind several times in the last few weeks. As the economy hits dead low tide (coming back … Continue Reading
Posted in Entrepreneurship, Leadership, Sales
Tagged business ownership, economy, entrepreneurship, sales, sales management, small business advice
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Advertising Effectively
I’ve heard it three times in the 24 hours since returning from my vacation; “I’m spending a lot of money on marketing, but I don’t know how effective it is.” The problem goes back for as long as there’s been … Continue Reading