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Helping business owners grow their companies and transition with confidence, added value and complete control.
Tag Archives: small business
Do Titles Make Leaders?
You’ve promoted a great employee beyond his capabilities. He is putting in long hours, but appears unable to keep up with the new responsibilities. In fact, he doesn’t even seem to understand what those responsibilities are, or what they should … Continue Reading
Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurship, financial, hiring, leadership, management, promotion, sales management, small business, small business advice
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Do Leaders Need Titles?
When should an employee be promoted? Over the years, I’ve often had this conversation both within my own companies and with owner-clients. An employee is handling responsibilities above his or her official job description. We naturally want to acknowledge the effort, … Continue Reading
Iron Rice Bowls and the Impact of Government Funding
There was an interesting editorial item in The Economist that unintentionally says a lot about the impact of government intervention on industry. In the last generation, the average number of working hours needed to purchase an automobile, clothing or other … Continue Reading
Posted in Economic Trends, John's Opinions, Politics and Regulation
Tagged business ownership, business strategy, economy, entrepreneurship, financial, health care costs, health care reform, leadership, medicare, politics, recession, small business, small business advice, social security
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We Can’t Legislate Job Skills
“Why can’t we find enough good people to hire?” As a consultant to business leaders, I hear this complaint with increasing frequency. From tradesmen to programmers, and from executives to scientists, we seem to be lacking a workforce with the … Continue Reading
Posted in Business Perspectives, Economic Trends, John's Opinions, Managing Employees, Politics and Regulation, Strategy and Planning
Tagged Baby Boomers, business ownership, business planning, business strategy, economy, employee performance, employees, leadership, management, politics, recession, small business, small business advice
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Why Do We Hate Salespeople?
A recent episode of “Downton Abbey” included a new servant tasked with passing out canapés at a dinner party. “Try one of these,” he quietly suggested to a guest. “I’m told they are quite good.” He was immediately pulled aside … Continue Reading
Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees, Marketing and Sales, Sales
Tagged business ownership, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, sales, sales management, small business, small business advice, trade
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How to Get Employee Buy-In for Your Values
There are few things more important than determining your company’s core values. I define an ideal core values statement as something you can frame and put on the wall so that, in your absence, any employee who has a question … Continue Reading
Goals are More than Just Resolutions
Most of us (at least those who don’t own retail businesses) are in low-power mode at this time of year. Double midweek days off and decompression following the holiday rush allows us time to think. For many, that thinking naturally turns … Continue Reading
The Secret to Growing a $1 million company by 5X
In my work with hundreds of small business owners, I’ve noticed that there are two “danger zones” where an owner may, consciously or unconsciously, prevent his or her company from growing any further. The first zone lies at about $1 … Continue Reading
Wageflation and the Talent Wars
Why are so many employers complaining about the availability of talented workers and the cost of hiring them? Government statistics indicate that real, inflation-adjusted wages are now below 1986 levels. In 2012, the Federal Reserve tracked both an all time … Continue Reading
Posted in Customer Relations, Economic Trends, Entrepreneurship, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business ownership, business planning, business strategy, economy, employee performance, employees, entrepreneurship, leadership, management, public relations, small business, small business advice
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Reputations are Sticky
“We have a great reputation in our industry.” In thousands of hours of coaching and facilitating I’ve never heard a business owner say “We have a lousy reputation.” The myopia of working hard to deliver a product or service leads … Continue Reading
My Interview with Bob Morris: Part II
Robert Morris is the number one reviewer of business books for Amazon.com. A few weeks ago he posted a great review of Hunting in a Farmer’s World, and asked if he could interview me. Bob’s questions were really fun, and the interview … Continue Reading