Category Archives: Business Perspectives

Lots of Jobs – Where are the Workers?

The South Texas region has an unemployment rate of somewhere between 5.2% and 5.8%, depending on exactly where you are located. Employment in certain highly desirable professional technology occupations is officially over 100%. Finding entry-level employees in South Texas is … Continue Reading

Posted in Business Perspectives, Economic Trends, John's Opinions, Strategy and Planning | Tagged , , , , , | 8 Comments

Turning a Competitive Advantage into an Entitlement

The Affordable Care Act is here to stay. Although Republicans have voted to repeal Obamacare dozens of times, the “debate” over its implementation has taken on a sense of theatre. The Federal behemoth continues to chug along. Cancelled policies, the … Continue Reading

Posted in Business Perspectives, John's Opinions, Managing Employees, Politics and Regulation, Strategy and Planning | Tagged , , , , | 1 Comment

What is Your Company Worth?

A business owner hires a financial planner to help him with his retirement options. They review the owner’s current assets, his house, stock portfolio and other investments. They go over his insurance coverage. Then the planner asks, “What about your company? How … Continue Reading

Posted in Business Perspectives, Exit Planning, Selling a business, Strategy and Planning, Top Blog Posts | Tagged , , , , , | Leave a comment

Who Owns the Portal?

We are 30 years into the computer revolution, which I am arbitrarily marking as beginning in the mid-1980’s, when Apple II and IBM compatible (286) computers began to show up on the desks of people who weren’t in the “computer room.” … Continue Reading

Posted in Business Perspectives, Customer Relations, Entrepreneurship, Sales, Strategy and Planning, Technology | Tagged , , , , | Leave a comment

A Tiered Minimum Wage for Small Business

Recent strikes by employees of McDonalds and Wal-Mart demanding a higher minimum wage have gained headlines on all the news feeds. The strikers claim that they can’t live on the Federally mandated $7.25 an hour. The California legislature recently voted … Continue Reading

Posted in Business Perspectives, Economic Trends, Incentives, John's Opinions, Managing Employees, Politics and Regulation | Tagged , , , , , | 2 Comments

Customer Service Starts with “Hello.”

When asked what differentiates their businesses from giant competitors, most owners will describe their relationship with customers. “We give better service.” “Our employees know our customers by name.” “We treat people as individuals.” What constitutes excellent service differs by industry … Continue Reading

Posted in Business Perspectives, Customer Relations, Managing Employees, Marketing, Uncategorized | Tagged , , , , , , | 1 Comment

Getting the Message to Employees

Last month, one of my business owner groups (The Alternative Board®) examined the issue of communicating company news to employees. Among those participating they had collectively tried personal emails, an e-newsletter, a paper newsletter, a company Facebook page, discussion groups on the company intranet, … Continue Reading

Posted in Business Perspectives, Leadership, Managing Employees | Tagged , , , , , | 5 Comments

Can Franchising Survive The Baby Boomers?

As a consultant to business owners, this is a column I’ve hesitated to write for a long time. There are over 800,000 franchised businesses in the United States, and I’m not going out of my way to make that many owners mad … Continue Reading

Posted in Business Perspectives, Economic Trends, Exit Planning, Exit Strategies, Selling a business, Strategy and Planning | Tagged , , , , , , | 1 Comment

Is “Follow Your Passion” Really Bad Advice?

It’s graduation season, and honored guests clutching honorary degrees are speechifying at commencements all around the country. In a recent story on National Public Radio, quotes from celebrities including Ellen DeGeneres, Oprah Winfrey and Michael Bloomberg all included the same … Continue Reading

Posted in Business Perspectives, Economic Trends, John's Opinions, Technology | Tagged , , , , | 5 Comments

Three Rules for Small Business

A few days ago a discussion on LinkedIn’s “Small Business Accelerator” group asked “What are the three things a small business owner should focus on?” As challenging as any business is, the basics remain the same for everyone. We provide goods or services, … Continue Reading

Posted in Business Perspectives, Customer Relations, Entrepreneurship, Leadership | Tagged , , , , , , , , | 1 Comment

Are Entrepreneurs Smarter, or just Gutsier?

The vagaries of my reading habits had me reading two “How I did it” books last week; Ed Whitacre’s “American Turnaround” and Dave Ramsey’s “EntreLeadership.” Both men are justifiably proud of their achievements, but their differing paths to success are striking. … Continue Reading

Posted in Business Perspectives, Entrepreneurship, Leadership | Tagged , , , | 3 Comments

Could We Stamp Out Entrepreneurship in America?

In a recent Special Report on the Nordic Countries, The Economist notes that some Californian citizens pay taxes equivalent to those of Sweden. The Swedes,  however, at least receive an excellent educational system and free health care in return. The … Continue Reading

Posted in Business Perspectives, Economic Trends, Exit Planning, John's Opinions, Politics and Regulation | 3 Comments