Category Archives: Customer Relations

With My Apologies to Ray Davies

Posted on July 26, 2009 by John F. Dini

“Sooo tired, tired of waiting. tired of waiting for youuu.” For those of you who weren’t weaned on British Invasion Rock’n’Roll, Ray Davies is the lead singer and songwriter of The Kinks. One of their earliest hits was “Tired of … Continue Reading →

Posted in Business Perspectives, Customer Relations, John's Opinions, Managing Employees, Marketing, Sales, Strategy and Planning | Tagged business ownership, business strategy, entrepreneurship, financial, leadership, management, small business, small business advice | Leave a comment

Planning for the Strategic Triple Threat

Posted on January 24, 2009 by John F. Dini

1. The new need for multi-level strategy Over the last 4 months, I’ve been devouring information on the recession and economic crisis. I have come to the conclusion that small-business owners are faced with unprecedented complexity in their planning process. … Continue Reading →

Posted in Business Perspectives, Customer Relations, Economic Trends, Entrepreneurship, John's Opinions, Leadership, Strategy and Planning | Tagged banks, business ownership, business planning, business strategy, China, economy, entrepreneurship, financial, international relations, politics, trade | 3 Comments