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Helping business owners grow their companies and transition with confidence, added value and complete control.
Category Archives: Strategy and Planning
Size Means Nothing on the Web
A small manufacturer hires a local web development firm, and spends six months reworking his website. He agonizes over every word of the copy. He writes up product descriptions, detailing materials and tolerances. He adds page after page to the … Continue Reading
Ownership and Accountability
The managing partner of a professional firm is preparing for partner review meetings, where goals are set for each partner for the upcoming year. Each year, he surveys the partners prior to starting the process, asking “What are the most important things … Continue Reading
The Return of “Do It Yourself”
For the last 40 years, America has been on a roll. Baby Boomers, raised in a competitive environment, have increased the average work week, made the two income household ubiquitous, and currently operate about 60% of the small businesses in … Continue Reading
Can Franchising Survive The Baby Boomers?
As a consultant to business owners, this is a column I’ve hesitated to write for a long time. There are over 800,000 franchised businesses in the United States, and I’m not going out of my way to make that many owners mad … Continue Reading
Can Your Small Business Survive Disaster?
Memorial Day weekend served up numerous reminders of the vulnerability of small businesses to disasters. Boardwalk vendors were reopening on the Jersey Shore and Coney Island. San Antonio was underwater, and a large portion of Moore, Oklahoma was swept away … Continue Reading
Boomer Business Owners’ Retirement Accelerates
Pepperdine University, in cooperation with the International Business Brokers Association and the M&A Source, publishes a quarterly Market Pulse Survey on the sale of small businesses in the United States. The most recent report, covering the fourth quarter of 2012, … Continue Reading
Does Technology Help or Threaten Small Businesses?
A small computer service company wants to sell Microsoft software licenses to its customers. They send an employee to become certified in licensing. (Microsoft offers some 600 variants.). As soon as they purchase a license, however, Microsoft begins soliciting that customer … Continue Reading
Happy Ostara: Owner Infallability
The origins of Easter are lost to history. I don’t mean the Christian holiday celebrating the resurrection of Jesus, or even the Jewish holiday of Passover which it matches on the calendar. In fact, the name Easter is a derivative … Continue Reading
Small Business and BIG Taxes – Timing is Everything
This column typically focuses on the issues of running a business, especially those that revolve around leading employees and growing profits. When I am consulting on issues that include tax planning, I am supposed to include a “Circular 230 Disclaimer”, … Continue Reading
Leaner and Meaner (Part 3): Investing in Employees
Employees are free agents. As a business owner you wouldn’t sell your customers at a loss because in past years you made a profit. Neither should we expect employees to get better at their jobs without expecting compensation commensurate with their current … Continue Reading
Leaner and Meaner (Part 2): Retaining Good Employees
Last week we discussed the post-recession challenges that face business owners, and the economic and demographic shifts that mean we need to run our companies better than we ever have before. Between 2008 and 2010 many business owners faced a task they had … Continue Reading
Does Your Business Need to be Leaner and Meaner? (Part 1)
I’ve been surprised by the tone of my clients’ conversations since the beginning of the year. They want to get tougher. They want to plan more. They want to find the chinks in their armor, and sharpen their weapons. These … Continue Reading