Tag Archives: business strategy

Does Technology Help or Threaten Small Businesses?

A small computer service company wants to sell Microsoft software licenses to its customers. They send an employee to become certified in licensing. (Microsoft offers some 600 variants.). As soon as they purchase a license, however, Microsoft begins soliciting that customer … Continue Reading

Posted in Customer Relations, Economic Trends, Entrepreneurship, Marketing, Marketing and Sales, Strategy and Planning, Technology | Tagged , , , , | 2 Comments

Leaner and Meaner (Part 3): Investing in Employees

Employees are free agents. As a business owner you wouldn’t sell your customers at a loss because in past years you made a profit. Neither should we expect employees to get better at their jobs without expecting compensation commensurate with their current … Continue Reading

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Does Your Business Need to be Leaner and Meaner? (Part 1)

I’ve been surprised by the tone of my clients’ conversations since the beginning of the year. They want to get tougher. They want to plan more. They want to find the chinks in their armor, and sharpen their weapons. These … Continue Reading

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Business Plans and New Year’s Resolutions

For the last week or so, the regular denizens of my local gym have been “preparing” for the onslaught of Resolutioners, as we call them. Those are the folks that show up every year right after the holidays, determined to … Continue Reading

Posted in Entrepreneurship, Strategy and Planning | Tagged , , , , , | 1 Comment

Is Distribution Dead?

It’s difficult to talk to any owner of a small distribution business without hearing complaints about competition from the Internet. Their criticisms are pretty universal, regardless of the goods being distributed. “Customers call with prices they claim to have found … Continue Reading

Posted in Customer Relations, Marketing and Sales, Sales, Strategy and Planning, Technology | Tagged , | 2 Comments

Entrepreneurs Love Paperwork

Entrepreneurs love paperwork. Not. The truth is that most entrepreneurs hate paperwork with a passion otherwise reserved for the college team that ran up the score on their alma mater year in and year out. If I want to get a guaranteed … Continue Reading

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The Gen X Business Buyer

Generation X’ers aren’t mini-Boomers. Raised in a rapidly growing economy by parents that approached child rearing as a competitive activity, they saw more, did more, and were given more than their parents could have dreamed of. I took my first … Continue Reading

Posted in Building Value, Business Perspectives, Exit Options, Exit Planning, Selling a business, Strategy and Planning | Tagged , , , , | 3 Comments

The X Factor

There are two sides to every business transaction, a buyer and a seller. For most of the last 50 years in America, the Baby Boomers have been the biggest buyers in history. They bought homes and cars to spur the … Continue Reading

Posted in Business Perspectives, Economic Trends, Exit Options, Exit Planning, Exit Strategies, Selling a business, Strategy and Planning | Tagged , , , | 3 Comments

Another Lost Generation?

I had the opportunity to present “Beating the Boomer Bust” twice this week, one of which was recorded for a Texas Public Radio show this weekend. For those who aren’t familiar with the piece, it discusses the massive changes that … Continue Reading

Posted in Business Perspectives, Economic Trends, Exit Options, Exit Planning, John's Opinions, Managing Employees, Selling a business | Tagged , , , | 2 Comments

Do Goals Make a Difference?

To start the New Year right, let me tell you a true story about a goal. It was a little goal; or at least it started out that way. It certainly wasn’t a goal that was intended to be life … Continue Reading

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Turning Plans into Realities

We’ve discussed some simple steps to getting started on your annual business plan. (see previous post: The Seven Questions of Simple Planning). Once you have the questions answered, you can begin moving towards the actions that transform your plans into … Continue Reading

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The Seven Questions of Simple Planning

The Creation In the beginning was the plan And it sprang from the assumptions And the assumptions were without form So the plan was void of substance And darkness fell upon the face of the workers   And the workers … Continue Reading

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