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Helping business owners grow their companies and transition with confidence, added value and complete control.
Tag Archives: business strategy
Does Technology Help or Threaten Small Businesses?
A small computer service company wants to sell Microsoft software licenses to its customers. They send an employee to become certified in licensing. (Microsoft offers some 600 variants.). As soon as they purchase a license, however, Microsoft begins soliciting that customer … Continue Reading
Leaner and Meaner (Part 3): Investing in Employees
Employees are free agents. As a business owner you wouldn’t sell your customers at a loss because in past years you made a profit. Neither should we expect employees to get better at their jobs without expecting compensation commensurate with their current … Continue Reading
Does Your Business Need to be Leaner and Meaner? (Part 1)
I’ve been surprised by the tone of my clients’ conversations since the beginning of the year. They want to get tougher. They want to plan more. They want to find the chinks in their armor, and sharpen their weapons. These … Continue Reading
Business Plans and New Year’s Resolutions
For the last week or so, the regular denizens of my local gym have been “preparing” for the onslaught of Resolutioners, as we call them. Those are the folks that show up every year right after the holidays, determined to … Continue Reading
Is Distribution Dead?
It’s difficult to talk to any owner of a small distribution business without hearing complaints about competition from the Internet. Their criticisms are pretty universal, regardless of the goods being distributed. “Customers call with prices they claim to have found … Continue Reading
Posted in Customer Relations, Marketing and Sales, Sales, Strategy and Planning, Technology
Tagged business strategy, sales management
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Entrepreneurs Love Paperwork
Entrepreneurs love paperwork. Not. The truth is that most entrepreneurs hate paperwork with a passion otherwise reserved for the college team that ran up the score on their alma mater year in and year out. If I want to get a guaranteed … Continue Reading
Do Goals Make a Difference?
To start the New Year right, let me tell you a true story about a goal. It was a little goal; or at least it started out that way. It certainly wasn’t a goal that was intended to be life … Continue Reading
Turning Plans into Realities
We’ve discussed some simple steps to getting started on your annual business plan. (see previous post: The Seven Questions of Simple Planning). Once you have the questions answered, you can begin moving towards the actions that transform your plans into … Continue Reading
The Seven Questions of Simple Planning
The Creation In the beginning was the plan And it sprang from the assumptions And the assumptions were without form So the plan was void of substance And darkness fell upon the face of the workers And the workers … Continue Reading