Tag Archives: small business advice

Don’t Train with Customer Pain

I have lot of favorite books. In business, they range from cutting edge theory to some of the little “quick reads” that build a single management or behavioral point around an allegory. One of the best in the latter category … Continue Reading

Posted in Customer Relations, Entrepreneurship, Leadership, Managing Employees, Sales | Tagged , , , , , , , , , , , | 2 Comments

Why Health Insurance Isn’t

Last week I wrote about the success of Obamacare in driving people from the private insurance market towards a national healthcare system. Clearly, I touched a nerve when I look at the tone of the responses received. Although I don’t … Continue Reading

Posted in Economic Trends, John's Opinions, Leadership, Strategy and Planning | Tagged , , , , , , , , , , , , , , , | 8 Comments

Obamacare is Working, or it Isn’t

A few weeks ago I received notice of our annual health insurance increase. This year it was 38% more to keep the same coverage. Last year the proposed increase was 22%. The year before 12%. The year before that, 18%. The next … Continue Reading

Posted in Economic Trends, John's Opinions, Politics and Regulation, Strategy and Planning | Tagged , , , , , , , , , | 11 Comments

Do You Have a Director of GSD?

One of the biggest challenges for a small company in dealing with a giant customer is navigating bureaucracy. When two smaller businesses are working together, there is discussion, negotiation and decision. In a big organization, that is just the beginning … Continue Reading

Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , | 1 Comment

Will Small Business Win in the End?

A few weeks ago Schumpeter, the nom de plume for each current author of the business op-ed column in The Economist, postulated the decline and fall of the Western Corporation. Could small business be the little furry mammals of the 21st … Continue Reading

Posted in Business Perspectives, Economic Trends, Leadership, Politics and Regulation, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , | 4 Comments

Boomers and the Lost Generation

Those who read this column regularly are well aware of the huge shifts underway as a result of the Baby Boomers’ coming exodus from the workplace. Those who aren’t familiar with the issue are invited to download my free, 45-page … Continue Reading

Posted in Business Perspectives, Exit Planning, Exit Strategies, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , | 1 Comment

Measurement is Not Management

“The employees respect what the boss inspects.” Since Frederick Winslow Taylor published The Principles of Scientific Management in 1911, breaking down tasks into measurable pieces had been the cornerstone for employee training and tracking performance. Why then, do many large organizations with … Continue Reading

Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees | Tagged , , , , , , , , , , , , , | 4 Comments

Is There Anything CEOish for Me to Do?

The line is from one of my favorite New Yorker cartoons. It’s being asked by an executive of his secretary. It is also a common question of business owners who have built successful organizations. The need for a CEO is present … Continue Reading

Posted in Business Perspectives, Entrepreneurship, Leadership, Strategy and Planning | Tagged , , , , , , , , , | 2 Comments

Germany Makes a Business Decision

Germany just announced that it could accept an additional 500,000 refugees when other countries are jockeying to accommodate as few as possible. As much as the announcement was portrayed as a humanitarian effort, it is just as likely a simple business decision. Few members … Continue Reading

Posted in Economic Trends, John's Opinions, Politics and Regulation, Strategy and Planning, Top Blog Posts | Tagged , , , , , , , , , , , , , , , , , , | 7 Comments

Companies Sell for a Multiple of…What?

Last week we discussed the difference between Main Street and Mid-market companies regarding their prospects for finding a buyer. You can read it here, but the short analysis is that the market is tightening for Main Street businesses, while the … Continue Reading

Posted in Economic Trends, Entrepreneurship, Exit Planning, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , | 5 Comments

Owners Live in Two Different Worlds

Business owners live in two different worlds. If you are a Baby Boomer, the title of this column might bring memories of any one of the many covers of the song by the same name. (Everyone from Nat King Cole to … Continue Reading

Posted in Building Value, Economic Trends, Entrepreneurship, Exit Options, Exit Planning, Exit Strategies, Selling a business, Strategy and Planning, Top Blog Posts | Tagged , , , , , , , , , , , , , , , | 1 Comment

The Toughest Part of Performance Reviews

There’s been some noise in the business press of late regarding large corporations’ decisions to eliminate performance reviews. Like those who have installed unlimited PTO (Paid Time Off) and other “new” management methods, review-less organizations are deemed to be more … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees | Tagged , , , , , , , , , , , , , | 7 Comments